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Small/Midmarket Business Networking

Small Business Tech by James Gaskin

New version of office-in-a-box

EdgeBOX lets phones lead the feature parade in new OIAB system.

If you ever needed confirmation that phones are now auditory computer devices, take a look at a modern "office-in-a-box" or "all-in-one" system for small businesses and remote offices. Phones are front and center, e-mail and Web servers come next, and, oh yes, file and print services are there, too. Such is the pattern for the EdgeBOX from Critical Links. The appliances powering typical file and print services now power the phones, Internet access, and security.

The name “EdgeBOX” seems a bit odd until you realize it sits at the edge of your company and links it to the world. If you choose, and I did, you can connect your broadband modem directly to the EdgeBOX and let it handle the job of router. In my case, I plugged it into a DSL line from AT&T, bypassing my SonicWall TZ 180. While the EdgeBOX doesn't have the security depth and manageability of the SonicWall, it does offer more than typical consumer routers many small companies use as their first company router. Think of the routing and security tools as semi-pro; up from amateur, but not quite to SonicWall levels in reputation and available add-ons.

I tested the EdgeBOX Office appliance, the smallest of the three units, rated for 10 to 40 users. Going upscale, you have EdgeBOX Business (up to 100 users) and EdgeBOX Enterprise, rated by Critical Links as able to support up to 300 users. If you need more users, you can just add a second EdgeBOX and keep going, according to the company. Prices start at $2,495 for Office, $5,295 for Business, and $10,995 for Enterprise, and go up depending on options. Add more user licenses as needed by small or large handfuls.
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