Unified contact centers
Zeacom's Ernie Wallerstein offers another perspective on UC and contact centers.
UC TRENDS
News | Newsletters | Podcasts | Chats | Opinions | RSS Feeds | This Week In Print | IT Careers | Community | Reports | Downloads | Slideshows | New Data Center
Partner Sites:App Performance | On Demand Security | Networking Solution | SOA | Value of WDS
IBM/Lotus Sametime at heart of strategy; Vendor committing $1 billion to develop unified communications platform.
Related:Zeacom's Ernie Wallerstein offers another perspective on UC and contact centers.
Following up on several of our newsletters about unified communications trends, how unified...
IBM/Lotus is banking on the integration of its Sametime platform and collaboration software with... ...1
While telepresence is all the rage, we also note that other video over IP options may be well...
While all the Tier 1 service providers have had a VoIP offering for several years, the same isn't...
Frost & Sullivan released a report last week on the progress of the world enterprise telephony...
One of China's top three online video sites resumed service Friday, after an unexplained...
Migrating from one messaging server platform to another is not for the faint of heart, particularly...
BT announced late last month that it was launching a fully-managed video solution called "BT One... ...1
Much has been made of the Apple MacBook Air's smallish hard disk (and even smaller flash memory... ...2
Nortel this week said professional services firm Deloitte has selected it to provide global... ...6
Earlier this year, we bemoaned the lack of proven multivendor interoperability as one of the...
Gnostic Concepts, one of the leading market research and consulting firms of its time, merged its...
Let's face it: the Internet can be a strange and intimidating place. After all, it... ...12
Mitel announced several enhancements this week targeted to help SMBs increase customer...
Some still believe that deleting all e-mail and other messaging content is the least risky strategy... ...1
TMCnet.com today writes that VoIP services are one of the best and inexpensive means of communicating with others. It gives you lower cost 'basic' service, and saves your money on long distance and international calling.
Preview articleCommentNemertes researchers today posted the results of its unified communications research. As part of Nemertes’ Unified Communications and Collaboration research project, 443 IT executives from 426 companies rated their unified-communications vendors.
Preview articleCommentFierce asks: How many ways can iPhone owners do VoIP on their most-beloved device?
Each iPhone VoIP solution has its pros and cons.
Preview articleCommentIT World today writes today that the greatest challenge in VoIP security is that there are very few good example case studies available.
Preview articleComment
Ah yes, the "key system". Doesn't that just conjure up images of old AT&T Merlin sets, where you could holler to your co-worker: "Your wife is on Line 3-" The sad part is that these PBX-wanna-bes are still being sold across the world to SMBs everywhere. But don't assume that a lack of... 1
Following up on several of our newsletters about unified communications trends, how unified communications is a useful tool...
The last blog entry covered DTMF relay. This blog entry will focus on Cisco IP Phone and Cisco SIP Trunk DTMF relay...
[IMG]http://i167.photobucket.com/albums/u139/gtroyal/cbeyond.gif[/IMG] Not much is happening these days on the hosted...
Network change is constant. New technologies and applications require infrastructure changes and affect performance. In this constant state of change, you need to deliver a high level of network performance and quickly solve problems. In this white paper, you'll learn how to plan for new application deployment, manage against internal security threats, diagnose network problems, prove it's not the network, and analyze application problems.
Through our infrastructure software and ecosystem of partnerships, Novell harmoniously integrates...
Best Practices for HP Servers and HP Enterprise Virtual Array in a Microsoft ExchangeThe Customer Focused Teating team at HP previously published the Best practices for HP servers and...
Telepresence for the Enterprise - Key Verticals and Lines of BusinessTelepresence for The Enterprise: Key Verticals And Lines Of Business. Frost & Sullivan outline...
Vizioncore invites you to attend a webinar focused on achieving cost-efficient disaster recovery...
Hosted VoIP Services. Is it for you?Learn how you can reduce your telephony costs as low as $25 per user per month with hosted VoIP...
The Geek Speaks: Mastering Network Monitoring in the SMBDo you know what's up with your network? What's going on right now with all those network devices,...
Foundry Networks, Inc. (NASDAQ: FDRY) is a leading provider of high-performance enterprise and service provider switching, routing, security and Web traffic management solutions. Foundry's customers include the world's premier ISPs, metro service providers, and enterprises.
For further information on Foundry Networks please click here.
Today's enterprise network provides more than simply a technology infrastructure. It's an enabler for the enterprise, supporting mission critical applications, creating operational efficiencies and increasing productivity gains. Foundry Networks provides the ideal foundation for a multi-vendor network.
| NetworkWorld, Inc. | About Network World, Inc. | Advertise | Careers | Contact us | Terms of Service/Privacy | Reprints and links | Partnerships | Press room | Subscribe to NW |
| IDG, Inc. | CIO | Computerworld | CSO | Demo | GamePro | Games.net | IDGconnect.com | IDG World Expo | Infoworld | JavaWorld.com | LinuxWorld.com | MacUser | Macworld | PC World | Playlistmag.com | The Industry Standard | IDG List Services | IDG TechNetwork |
 |
Copyright © 1994-2008 Network World, Inc. All rights reserved. |
